Traffic Log/Prospect Follow up

 The average person makes 5-7 contacts with any number of stores by intranet, phone or in person before making a purchase.  Securing information for follow up ensures that you can move the sale along.

Using Mega Management to increase sales is as easy as following these steps!

Mega provides an Electronic Traffic Log to capture information on every person that makes a contact with your company.  You now have a detailed and readable format to track your floor traffic and ensure that you do not miss opportunities.

Our Traffic Log System is a hassle free way of managing your sales staff.  It allows you to view statistics on your staff daily, weekly and monthly. 

Receiving customer information for follow up is as easy as clicking submit.  Information is sent to our call center, where a series of questions are asked to identify satisfaction and uncover which prospects are viable candidates for purchasing.  We provide answers to the tough questions such as, what is the reason the prospect didn’t purchase. Mega uncovers the objections, so that you can address them.

The average sales person has to see 700 people to sell 100 units, Mega helps to improve the odds of closing the deal.  We uncover the opportunities that are missed in everyday business. 

An HOT PROSPECT ALERT is sent to you the minute a call is ends.  The HOT PROSPECT is generated when the prospect answers qualifying questions and is considered a probable purchaser. 

This information allows you to quickly contact the customer to increase the odds of closing the deal. 

DAILY PROSPECTS are returned with all customer comments and the information needed to move the sales process along.

Every survey is returned with an area designated for follow up strategy.  This is designed so you can review the survey and formulate a plan to get the customer back into you store.  As you make the call internally to the prospect, congratulate yourself, you have increased odds of closing the deal by 50%.

Mega Managements detailed daily reports allow you to analyze your customer and your sales staff.  Also provided are comprehensive reports on every customer surveyed. 

A findings report is sent weekly. This tool allows you to quickly identify what percentage of your prospects are probable purchasers. You can now answer questions such as, am I allocating my marketing monies to the right place and measure true customer satisfaction. 

We also provide a weekly checklist on all probable purchasers for management to cross check with sales staff.  This tool allows you check the sales progress on each customer, and reevaluate the plan, if needed. Most importantly the weekly checklist ensures that a prospect doesn’t fall off the radar. 

Monthly you receive tracking on sales staff and other comprehensive reports.

Utilizing Mega’s Traffic Log System and managing the Prospects Program can increase sales up to 40%.  Contact us for a no obligation demonstration and information on how Mega can improve your bottom line.

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